Frequently Asked Questions

Shipping information

Products ship to Canada only and shipping cost is determined by weight and size as per Canada Post regulations and prices.

Returns

We stand behind our product!!!

We will work with all clientele to resolve any issues. Special order items are not refundable but will be replaced if defective.

Please contact us if you require assistance with any of our products.

'Local only' Items

Food products are only available locally.

All items that require custom measurement of your pet are currently only available locally

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